Privacy Policy

This Privacy Policy describes how furniblend (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website. We are committed to protecting your privacy in accordance with the laws of Japan and Singapore (PDPA).

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

• Contact Information: Name, shipping address, billing address, email address, and phone number.

• Order Information: Items purchased, payment details (processed securely via third-party providers), and transaction history.

• Device Information: IP address, browser type, and cookies for analytical purposes.

2. How We Use Your Personal Information

We use your personal information to provide our services to you, which includes:

• Fulfilling orders and processing payments.

• Shipping products from our warehouse in Japan to your address in Singapore.

• Communicating with you and providing customer support.

• Screening for potential risk or fraud.

3. Sharing Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

• Service Providers: We use Shopify (or our chosen platform) to power our online store.

• Logistics Partners: We share your shipping details with international carriers (e.g., Japan Post, FedEx, DHL) to deliver your goods.

• Compliance with Law: We may share your information to comply with applicable laws and regulations in Japan and Singapore.

4. Your Rights (PDPA & APPI Compliance)

As a customer, you have the right to:

• Access the personal information we hold about you.

• Request that your personal information be corrected, updated, or deleted.

• Withdraw consent for marketing communications. To exercise these rights, please contact us at supports@furniblend.com.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Cookies

We use cookies to improve your browsing experience and analyze our traffic. You can choose to disable cookies through your browser settings, though this may affect your experience on our Site.

7. Contact Us

For more information about our privacy practices, or if you have questions or complaints, please contact us by e-mail at supports@furniblend.com or by mail using the details provided below:

• Company: 杉本商事株式会社

• Address: 大阪府大阪市中央区南船場４丁目７番２１号  542-0081